文献类型：期刊文献

英文题名：The Effects of Corporate Social Responsibility on Service Innovation Performance: The Role of Dynamic Capability for Sustainability

作者：Li, Lan[1];Li, Gang[2];Tsai, Fu-Sheng[3,4,5];Lee, Hsiu-Yu[3];Lee, Chien-Hsing[3]

第一作者：李岚

通讯作者：Li, G[1]

机构：[1]Henan Univ Econ & Law, Res Ctr Henan Econ, Sch Business Adm, 180 Jinshuidong Rd, Zhengzhou 450046, Henan, Peoples R China;[2]North China Univ Water Resources & Elect Power, Sch Management & Econ, 136 Jinshuidong Rd, Zhengzhou 450046, Henan, Peoples R China;[3]Cheng Shiu Univ, Dept Business Adm, Kaohsiung 833, Taiwan;[4]Cheng Shiu Univ, Ctr Environm Toxin & Emerging Contaminant Res, Kaohsiung 83347, Taiwan;[5]Cheng Shiu Univ, Super Micro Mass Res & Technol Ctr, Kaohsiung 83347, Taiwan

第一机构：河南财经政法大学工商管理学院

通讯机构：[1]corresponding author), North China Univ Water Resources & Elect Power, Sch Management & Econ, 136 Jinshuidong Rd, Zhengzhou 450046, Henan, Peoples R China.

年份：2019

卷号：11

期号：10

外文期刊名：SUSTAINABILITY

收录：;Scopus(收录号：2-s2.0-85067130847);WOS:【SSCI(收录号:WOS:000471010300022)，SCI-EXPANDED(收录号:WOS:000471010300022)】；

基金：The authors gratefully acknowledge the National Social Science Fund of China (15BGL087), Henan Soft Science Foundation (172400410353), Program for Science & Technology Innovation Talents in Universities of Henan Province (2016-cx-003), Henan University Philosophy and Social Sciences Outstanding Scholar Funding Project (2019-YXXZ-14), and National Natural Science Foundation of China (Project 71672164) for financial support.

语种：英文

外文关键词：corporate social responsibility; dynamic capability; service innovation; China; SMEs

摘要：The effects of corporate social responsibility (CSR) on product and technological innovation have been thoroughly examined. However, the relationship between CSR and service innovation remains largely unexplored. We examined the relationship between community and environmental CSR and service innovation performance, with further exploration of the mediating mechanism between them. Based on social capital and dynamic capability theory, we developed a model revealing that CSR improves the performance of service innovation through an advanced dynamic capability to address rapidly changing environments. Through the use of structural equation modeling and hierarchical regression analyses, we tested the conceptual model with a data set of 298 small- and medium-sized enterprises in China. The results demonstrate that the positive influence of community CSR on service innovation performance is partially mediated by dynamic capability, whereas this effect of environmental CSR is fully mediated by dynamic capability. These findings have important implications for both CSR and service innovation practice and theory.